has been involved for some years in the voluntary social services sector
working with staff and volunteers to develop better practices, to meet
national standards and provide client-focused care. She recognises
that when people develop their communication skills, they are able to
interact more positively with others and create better
relationships. Her interests are in working with individuals and
groups, at all levels and roles and responsibilities, to enhance their
effectiveness and to enable them to develop more of their potential.
She believes that learning
can be fun, and is herself learning more about using creativity, music and
games when working with people.
Areas of Expertise